Insights

Notes from the work.

Ideas, opinions, and lessons from building software for nonprofits, families, and the Singapore social sector.

16 July 2026·Social Sector · AI·~8 min read

Should your charity build its own AI? Almost certainly not — here's what to do instead

The privacy worry comes from consumer AI tools, not enterprise ones. What "we don't train on your data" really means, the four-step ladder from safest-easiest to hardest — and why the biggest real risk is staff quietly using free AI tools because the org gave them nothing official.

16 July 2026·Social Sector · Free Template·Printable one-pager

A one-page staff AI-use policy for Singapore charities (free template)

One rule everyone can remember, six clauses your DPO can live with, and a 15-minute rollout. Print it, fill in the blanks, and close the "shadow AI" gap that actually causes incidents. Free to use and adapt.

15 June 2026·Social Sector · Grants·~7 min read

How to apply for the TSS (Tech-and-GO!): a step-by-step walkthrough

The funding feels less like a maze once you can see the steps. A plain-English walkthrough of applying for the NCSS Transformation Sustainability Scheme — eligibility, OHFSS, the OurSG Grants portal, and the documents you need at each stage. Checked against the official source.

15 June 2026·Social Sector · Organisational Health·~6 min read

The OHFSS assessment, explained for busy leaders

The Organisational Health Framework for Social Services sounds like an audit and feels like a gate to funding. Here's what it really is — the seven domains it measures, why it's often the first step to TSS digitalisation funding, and how to approach it without dread.

15 June 2026·Families · Singapore·~7 min read

Co-parenting after divorce in Singapore

A practical guide for separated parents: the everyday flashpoints — schedules, expenses, messages — the habits that take the heat out of them, and how a co-parenting app like CoParentIt makes coordination calmer. General information, not legal advice.

13 June 2026·Social Sector · Data Protection·~7 min read

PDPA and AI: what your charity can actually do

The PDPA doesn't forbid AI — it asks for care, honesty, and accountability. A plain-English walk through the PDPC's AI guidelines, the breach rules, four rules of thumb that keep you safe, and a one-afternoon checklist before you switch anything on.

12 June 2026·Social Sector · Grants·~6 min read

How Singapore charities can fund digitalisation in 2026

The NCSS Transformation Sustainability Scheme (previously Tech-and-GO!) co-funds up to 80% of digitalisation for eligible agencies — CRM systems, bespoke builds, and consultancy. Exact caps, eligibility, and a practical path to applying.

5 May 2026·Social Sector·~7 min read

How to choose a CRM for your charity in Singapore

A practitioner's guide to picking a nonprofit CRM in Singapore. Covers case management, donor tracking, PDPA, IPC receipts, and honest comparisons of Salesforce, Bonterra, Bloomerang, Zoho and custom builds.